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Color:8pcs 960P Cams+8CH 1080P NVR(2TB HDD) FAQ(Frequently Asked Question) of Firstrend Wireless Security System Q: Whatâs your Warranty information and how to contact you? A: 60-day Free Return, 12-month Warranty Service. Both Email and Phone Support are available. Because of time difference and busy hotline, we may miss your call. Please donât worry, weâll call you back for sure. Or email us firstname.lastname@example.org, weâll respond ASAP. Q: Whatâs the log-in password? A: Thereâs no log-in password as the Default Setting. Leave it back and simply click âlog-inâ to next page. Q: How to create a password for my NVR System? What should I do when I forget my system password? A: After logging in–go to System Settings–User– create Password Please keep your password in your mind, or it requires more effort to get it back. Please understand. If you forgot it, please Click âForgot Passwordâ, take two pictures of the serial number and your system date, send it to email@example.com Weâll help you out. Q: Whatâs the working temperature of Firstrend Security Camera? A: Camera working temperature: From -50 degree Fahrenheit to +122 degree Fahrenheit. Q: How to turn on Continuous Recordings (24 Hours, 7 Days)? A: On your monitor, right click your mouse, choose Manual Record in Menu page, select All, click Save. Q: Where should i playback recordings? A: Please right click the mouse–Playback. On Playback page, please select Date first on Calender, then, click âQueryâ button. Youâll see Color Timeline at bottom of the page, such as Purple Bars means motion detection recordings, Blue color means Normal Recordings. Double-click the color bars, it stats to playback automatically.